Your safety is our priority
7u7 asian believes that gaming should be a source of enjoyment — not stress or harm. Learn about our responsible gaming tools, warning signs, and ways to get support on this page.
7u7 asian's commitment
We are committed to ensuring a safe and fair environment for gaming.
At 7u7 asian, we have always believed that healthy entertainment and responsible behaviour go hand in hand. Online casino and sports betting can be a form of entertainment, but when it gets out of control it can have a negative impact on personal and family life. That is why we have put various protective measures in place to look after the wellbeing of every member.
Under our Terms and Conditions, you must be at least 21 years old to open an account on the platform and to take part in any form of betting or casino activity. This age verification process is strictly enforced and no underage person is permitted to use this platform.
We want our members to always be aware that gaming should never be seen as a way to solve financial problems or as an alternative to everyday expenses. Gaming should always stay within a set budget, and chasing losses is not a wise approach.
- Set your own deposit and betting limits.
- Option to temporarily or permanently close your account (self-exclusion).
- 24/7 live chat and email support in Bengali and English.
- A self-assessment checklist to review your own gaming habits.
Tools to keep yourself protected
7u7 asian gives you full control over your gaming.
Self-Exclusion
Close your account temporarily (7 days to 6 months) or permanently at your own discretion. During this period, no betting or deposits will be possible. Contact our live chat for assistance.
Set a Deposit Limit
Decide for yourself the maximum amount you can deposit per day, per week, or per month. Once a limit is lowered, it takes effect immediately; raising it requires a 72-hour wait.
Session Time Limit
Set in advance how long you will play in one sitting. When the set time is up, the system will automatically alert you and give you the option to end the session.
Review Betting History
Log in to your account at any time to view your full history of deposits, withdrawals, and bets. Tracking your own spending is the first step to responsible gaming.
Take a Break
Apart from self-exclusion, you can also pause your account for 24 or 72 hours. During this time, neither login nor transactions will be possible, but your account will not be deleted.
Direct Support
For any issue, contact us via our 24/7 live chat or email — support is available in both Bengali and English. The support team handles your request with full confidentiality.
Set a Deposit Limit
This tool helps you manage your budget — contact the support team to change your settings.
This form is a visual sample only. To change your limit, contact our live chat or email directly.
Recognise the warning signs
If you experience any of the following, take a break and seek support immediately.
Spending beyond your budget
If you find yourself using money set aside for food, rent, or other essential expenses on betting, that is a clear warning sign.
Chasing losses
Placing increasingly larger bets to try to win back lost money — once you fall into this cycle, the situation can get worse quickly.
Hiding from family or friends
Getting into the habit of hiding the amount you play or your losses from family or close ones is a sign of a problem.
Losing track of time
Not realising where several hours went while playing, and playing much longer than planned.
Impact on mood and mental health
Feeling frustrated or angry after a loss, and feeling a strong urge to play more after a win — both are signs of concern.
Borrowing money to play
Taking loans from friends, family, or other sources to fund betting, and being in a position where repaying those loans is not possible.
Assess yourself
Answer these questions honestly in your mind — honest answers will only benefit you.
If you answer "yes" to two or more of the questions below, please read our FAQ page and contact our live chat.
- In the past six months, have you spent more money or more time gaming than you planned?
- Have you tried placing larger bets on the same day or the next day to win back money you lost?
- Have you tried to cut down on the time or amount you play but failed repeatedly?
- Have you spent time gaming instead of spending time with family or friends?
- Have you used betting as a way to escape stress or loneliness?
- Has someone close to you expressed concern about your gaming habits?
Ways to get support
Seek help rather than facing it alone — that takes courage.
If you feel your gaming habits are getting out of control, do not delay in seeking support. Under our Privacy Policy, your information is kept completely safe — reaching out for support will never be used against you.
7u7 asian support team
Our 24/7 live chat is the fastest way to get in touch directly. Support is also available by email. Staff trained in both Bengali and English will help you temporarily or permanently close your account.
Family and close ones
Talk openly with family and friends. Often the support and presence of close ones can be more effective than professional help. They can stand by your side and make the path to recovery easier.
Professional counsellors
There is no shame in seeing a mental health specialist or addiction specialist. Addiction counselling is available at various hospitals and mental health services across Bangladesh. You can start by consulting your family doctor.
Protecting minors
Keep children and teenagers away from online gaming.
No one under 21 can open an account or play games at 7u7 asian — this is a strict policy and age is verified at registration. Even so, if younger members of your household use your devices, it is wise to take extra precautions.
- Never share your 7u7 asian account login details with anyone else.
- Always log out when you are done, especially on shared devices.
- Use a PIN or password lock on your device.
- If you have children, enable the Parental Control feature in your operating system.
- Let everyone in your household know that this site is for adults aged 21 and above only.
Responsible Gaming FAQ
Find answers to the most common questions here.